Mediademon have invested in a new backup system to cover all our hosting packages. All our servers include a hardware based RAID disk mirroring solution which will protect your data in the event of a disk failure. However, disk mirroring will not allow you to recover an accidentally deleted file and making regular backups yourself and restoring them when required can be time consuming. With our managed backup solution, your critical data is securely backed up every night, whilst restoration in the event of accidental data loss or hardware failure is quick and hassle free.
Data from your site is copied to large disk arrays on our backup servers in the early hours of the morning every day. Only files created or changed since the previous night's backup must be copied and because hard disk transfer rates are faster than those of magnetic tapes, the load placed on your machine by data backup is minimised and concentrated in the period when the load imposed by its other tasks will likely by least.
With the backup copy of your data synchronised, the entire disk image is copied to DLT tapes using our robotic tape library without placing any load on your machine. Once written, tapes are stored off site for maximum protection. The disk based copy means your most recent backup is instantly accessible enabling us to complete full and partial restores quickly, whilst the tape based backups allow versions of files from weeks ago to be obtained.
Should any of our servers suffer a hardware failure, the hardware will be instantly replaced and all data restored from the most recent backup free of charge. Specific files and data can also be recovered should they be deleted in error. Should a partial restore be required (A partial restore is defined as a request to recover one list of files from a single point in time) they are charged at £35 each.
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